Sync Ergonomics is based in Melbourne, Australia. Our products are shipped from Australia, other than certain instances where a product can ship directly from a supplier's warehouse, to save time and/or international transit. 

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Shipping data (tracking numbers) are supplied via email. Our shipping partners may also choose to also use SMS for shipping updates.

 

Domestic Shipping Services

All domestic (Australia) orders placed via our online store are shipped via Australia Post using Express Post services. In some instances, shipping may be performed using TNT Express and in such cases, you will be notified of this shipping option. Domestic orders have a transit time of 1-4 days

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International Shipping Services

All international shipment placed via our online store are shipped via DHL Express, DHL eCommerce, or AUS Post International Express (EMS).

Please further note:
International orders have a transit time of 2-14 days, depending on destination
It takes 2-3 days for New Zealand and United Arab Emirates, 3-7 days for Asia and US, and 5-7 days for Europe, UK, Ireland, South Africa, and South America

The customer is liable for taxes, import duties and charges associated with importation. Check with your local customs authorities to clarify the charges specific to your location.

We are currently unable to ship to Russia via any of our international shipping partners

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Shipping Data

It is the responsibility of the purchaser to ensure the shipping data entered during checkout is correct. Sync Ergonomics is not responsible for costs incurred in parcel recovery, shipping/reshipping a parcel, due to incorrect shipping information supplied by the purchaser.