Shipping and delivery

Sync Ergonomics is based in Melbourne, Australia. All orders are shipped from our Australian warehouse.

Once your order has been dispatched, you'll receive a tracking number via email. Depending on your shipping carrier, you may also receive SMS updates.

Most orders are processed and dispatched within 2–5 business days. You'll be notified once your order is on its way.

Domestic Shipping (Australia) - $45 AUD

All Australian orders are shipped via Australia Post Express Post, with select orders fulfilled via TNT Express. You'll be notified if this applies to your order.

Please allow 1–4 business days for delivery once dispatched.

International Shipping - $100-300 AUD

All international orders are shipped via DHL Express. The cost of shipping varies based on the location. We charge the average cost of shipping to a location and update regularly.


Estimated transit times vary by destination:

  • New Zealand & United Arab Emirates: 2–3 business days
  • Asia & United States: 3–7 business days
  • Europe, UK, Ireland, South Africa & South America: 5–7 business days

Tax is not charged on international orders. The price charged at checkout for all international orders is with 0% sales tax. Import duties and taxes are collected by DHL as part of the shipping process. 

Questions?

If you have any questions about your order or delivery, please don't hesitate to contact us.